TVH has taken a further step in expanding its customer service offering through a new strategic agreement with SPE Elettronica Industriale, a designer and manufacturer of high-frequency battery chargers. As part of this agreement, TVH has been appointed the exclusive Authorised Repair Center for SPE in Europe.
This agreement focuses primarily on service and maintenance. As the region’s exclusive Authorised Service Center, TVH is the preferred partner for managing technical repairs of SPE battery chargers. This includes assessing and repairing chargers under warranty, as well as repairing defective units that are out of warranty. By centralising these services, the partnership ensures that European customers have a clear and reliable channel for maintaining essential equipment.
SPE will support TVH with original spare parts, dedicated training and technical documentation. This equips TVH’s technicians with the precise expertise required to identify faults and carry out repairs in strict accordance with the manufacturer’s quality standards. Furthermore, all operational management and tracking will be handled through SPE’s Technical Service portal, allowing both partners to guarantee efficient, consistent and transparent support for users.
TVH is well equipped to take on this role thanks to the Electronics Repair Department at its Waregem headquarters, where over 100 highly qualified technicians are dedicated to repairing electronic components. By combining this expertise with state-of-the-art equipment and an efficient logistics network, TVH offers fast turnaround times through a reliable support system.